We have been actively engaged with the Public Sector since the original e-Government targets began to drive projects to which Toplevel and its unique mix of technologies were ideally suited. Since being acquired by the Equiniti Group, Toplevel have rapidly expanded into delivering into the private sector - whilst continuing to deliver world-class solutions for the UK Government.

Timeline of key milestones



  • EQ Insider launched to support both Insider List Management and Trading Workflow
  • Phil Webb newly appointed as Managing Director of EQ Toplevel
  • Office for National Statistics Shop Front passes Private Beta
  • Ofcom Claims Portal goes live to support national 5G compensation scheme


  • Toplevel deliver the first ever commercial online Death Notification Service
  • EQ Synergy launched to coincide with the enforcement of GDPR


  • Toplevel successfully audited against both ISO 27017 and ISO 27018
  • Outreach 15 released with new cloud-based Open Design Studio
  • Toplevel successfully pass an Alpha for the Patents Transformation Project for the Intellectual Property Office


  • Toplevel joins the Equiniti Group
  • HM Passport Office eAppointments solution goes live after passing Beta assessment
  • Cabinet Office Future Leaders Scheme goes live


  • Outreach Dual Zone Case Management offers twin data security benefits
  • Charity Commission Trusted Third Parties Service goes live
  • National Heritage Memorial Fund LPOW Service goes online
  • British Council end-to-end Grants Management System goes live


  • Mobile Data Collection: pilot with Legal Aid Agency including Offline date collection
  • Legal Aid Agency: Online Criminal Legal Aid Applications launched
  • Ofsted: Serious Incident Notifications, Statutory Notifications & New Social Care portal go live


  • CCSkills Council Grant Management System delivered
  • New Online Ofsted Portal goes live
  • Home Office puts 7 online services live with Outreach
  • Criminal Legal Aid: CRM Pilot for Legal Aid Agency
  • Toplevel ISO 27001 uprated to UKAS accredited, ready for PGA certification


  • Outreach certified Microsoft Platform Ready; Toplevel achieves Microsoft Silver status
  • Government launch G-Cloud with aim to shift 50% of IT spend to the Cloudstore by 2015
  • Toplevel Launch 8 G-Cloud services helping government put services online


  • Government focus on speeding up ICT delivery, reducing cost, open to “off-the-shelf” solutions and encouragement of procurement from SME’s all help Toplevel
  • Toplevel rebrand and launch software as “Outreach” Version 10 and deliver first ‘Agile’ implementation.
  • Achieved ISO 27001 Accreditation


  • Following Martha Lane Fox report Government announces commitment to online/digital delivery of services
  • Legal Services Commission, Arts Council England and EU grant processing go online
  • Technology chosen for high profile European regulatory portal

2009 and earlier

  • Heritage Lottery Fund and Commonwealth Scholarship Commission portals go online worldwide
  • Begin supplying government through partnerships on OGC Buying Solutions Framework
  • Released BookingOffice, OfficeProcess and early adopters of both SaaS and customer self-service models
  • e-government targets set out: Ofsted and MoD adopt OfficeForms – MoD e-Form processes rise to 400 by 2009


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