About Us


Toplevel delivers Government-strength, proven software solutions that reduce the cost, effort and risk of deploying online interactive services and case management.

Toplevel enables organisations to interact more easily between departments and the customers and citizens they serve, improving customer experience by replacing paper, telephone and face to face services with more efficient digital alternatives. Toplevel is an Equiniti Group company.

We help organisations meet the UK Government Service Standard quickly and securely while taking into account the complexity of IT environments, security infrastructure and data systems in which digital services need to operate.

We have proven skills, built over 15 years of experience across more than 75 major digital projects, to help rapidly develop and configure flexible, secure Agile based digital solutions. Our skilled professional staff are experts in technology, including both open source and Microsoft tools.  We use a best-of-breed approach, and have also invested substantial effort and talent in developing our own COTS software product that empowers analysts and web designers to develop and own digital projects with no risk of digital lock-in. We have been delivering Cloud SaaS services since 2005, so we’re fully equipped to deliver our solutions as a managed Cloud service.

Toplevel’s goal is to be the partner of choice for digital case management services. We are committed to delivering services that align fully with the UK Government Service Standard. We aim to achieve solutions which are unsurpassed in terms of availability, security, performance and ease-of-use. We aspire to deliver more flexibly, efficiently and cost effectively than anyone else in the industry by investing in, and developing, world class technology and outstanding people.

— Phil Webb (Managing Director - Equiniti Toplevel)

About Equiniti:
Equiniti is a specialist outsourcer delivering technology-enabled solutions to large enterprises. It processes £90bn in payments every year, handles 88 million documents and pays 20 per cent of pensioners in the UK. We are acknowledged leaders in many of our markets and keep things running smoothly for some of the UK’s best-known brands and public sector organisations.

Get in Touch

For more information or if you have any queries, feel free to call, email or submit a contact form
Call us on: 01453 852700
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